Primeleasy is an online marketplace, designed for the unique purpose of putting people who want to rent items or book a service in touch with vendors and/or service providers. This platform allows clients to search for their desired item or service, check availabilities and request reservations. Vendors will be able to verify and confirm each reservation for the item or service offered.
frequently asked questions
Do I need to pay to list an item for rent?No fee is charged when publishing goods listings online. A fee in the form of a percentage of the total price is only due when a rental agreement is put into effect between a renter and an owner. This is payable by the renter upon confirmation of the reservation.
How do I reserve an item?Users can check availabilities of items for rent by accessing the calendar of the specific item. All available time slots for rent will be shown on the calendar. If two users opt to book the same item at the same time the first request is given priority; however, the owner has total discretion on which reservation to accept.
What fees do I owe Primeleasy?As owner of the good, no fees are directly owed to Primeleasy.
Upon confirmation of every rental, the below fees apply: Booking/reservation fee is 3% of the total rental fee, plus charges. This is payable directly by the customer to Primeleasy through the website. E.g. if the rental fee is 100 euro per/day and the object is rented for 3 days, the total rental fee is 300 euro. The fee payable to Primeleasy by the customer booking the good Primeleasyis 3% of 300 euro + VAT +2.9% (bank charges) +30c (transaction charge) = €11.23
Can I pay the full ammount prior of receiving the good?The rental fee is to be paid to the owner in person upon delivery of the item. In continuation with the example above, the rental fee payable to the owner upon delivery of the item is 300 euro.
Are cancellations refundable?Reservation fees will be lost in the case of any cancellation.
Do I need to pay taxes?Primeleasy Ltd. does not pay any taxes on behalf of the members of the site. Members are solely liable for any taxes resulting from any rental or services agreement which they enter into with other members through the site.
Does Primeleasy offer Insurance?Primeleasy does not offer any kind of policies thus we suggest that you contact your preferred insurance broker for assistance.
What If I reserve an item and upon meeting i can see that it is not the same as described on site?If the item provided is not as described the customer is kindly requested to take several photos, provide feedback to the owner and contact us for assistance if needed. If the customer agrees to accept the item anyway, The owner forfeits the right to hold the customer liable for any damages caused to the item rented, unless the damage in question is separate to that previously identified and reported by the customer.
If a vendor offers delivery of the rented good, are clients charged for such delivery?Vendors can charge for deliveries; however, it must be clearly stated in the description of the item shown on the website.
Can I sub-let an item that I rented through the Primeleasy website?If one wants to sub-let an item which s/he rented through the Primeleasy website, on the same website, s/he has to provide written consent from the owner.
What if the item is returned to the owner in a damaged condition?In the event that the customer returns the item in a bad and/or poorly maintained condition (which cannot be described as the result of normal rental use), requiring special maintenance, he/she will be liable to pay the cost of any required maintenance carried out by a professional specialist. This specialist will be chosen by the owner within a period of 5 working days.
Does Primeleasy collect any security deposits?Any security deposits or guarantees required by the owner in whatever form, remains the sole responsibility of the renter and owner. Primeleasy Ltd. is not responsible for the collection, retention, or refunding of any security deposit or for collecting money owed by the renter to the owner or by the owner to the renter.
What if the customer renting the item does not return it to the owner?In the event that the item is returned late, the customer renting the item shall pay the owner an additional sum equivalent to 20% of the total rental fee, plus the daily cost of renting the item, for each additional day until the item is returned. Furthermore, in the event of the customer not returning the rented item, he/she will be liable to pay the owner the full value of the item as pre-defined in the description of the item shown on the website.
Do I need to pay to list a service? Service providers can list their service on the website for a monthly subscription fee, with the first month being provided free of charge. The service provider may instead decide to opt for the annual subscription fee. In this case, a discount is also applied. Further details are found in the answer to the question below.
What fees do I owe Primeleasy when listing a service?Services will be subject to a small subscription fee from the service provider. The following packages are available: €15 p/m Standard2 service listings unlimited reservations10 additional photos €60 p/m Featured10 service listingsunlimited reservations2 featured items for 4 days25 additional photos €120 p/m Platinumunlimited service listingsunlimited reservations5 featured items for 15 days50 additional photos
Can I have more than one service listing?A service listing means a listing for one service e.g. hairdressing business. Service providers might also have other businesses e.g. a separate nail salon. That would be a separate service listing. In the packages shown above, there are details on how many service listings one can post depending on the package that is chosen.
How do I book an appointment?Users can check availabilities of service providers for the appointment they want by accessing the calendar of the specific service provider. All available time slots will be shown on the calendar. If two users opt to book the same service at the same time (and the service provider cannot serve both clients simultaneously) the first request is given priority however the service provider has total discretion on which reservation to accept.
Do I need to pay taxes?Primeleasy Ltd. does not pay any taxes on behalf of the members of the site. Members are solely liable for any taxes resulting from any rental or services agreement which they enter into with other members through the site.
What happens if I am not satisfied with the service provided?The website has a feedback form which can be filled in by clients in order to rate the service provider.
terms and conditions
No fee is charged when publishing rental listings online. A fee in the form of a percentage is only due when a rental agreement is put into effect between a customer/renter and an owner. Fees are owed by the customer renting the good and such fee is due to Primeleasy Ltd. When an item/good is booked and the reservation is confirmed by the owner, a booking/reservation fee amounting to 3% of the total rental fee is payable to Primeleasy Ltd. The reservation price is exclusive of VAT and payment gateway charges. gateway charges are 2.9% of the reservation fee plus a flat rate of .30c. the total price payable by the customer for each reservation will show once the reservation is confirmed. e.g. If rental fee is 100 euro perday and the object is rented for 3 days, the rental fee is €300. Primeleasy’s fee is 3% + VAT +2.9% +30c = €11.23. Services: services will be subject to a small subscription fee payable by the service provider. the fee will be due in the following manner: First month - free of charge Standard - €15 per month or €160 per year Featured - €60 per month or €680 per year Platinum - €120 per month or €1200 per year The fees chargeable for services include VAT and service charges i.e. Gateway fees. Cancellation: reservation fees (paid for rental of goods) will be lost in the case of cancellation of the reservation. The rental fee/ fee for the service is to be handed to the owner/service provider in person upon delivery of the item or completion of the service and not through the Primeleasy website. When renting goods through the website, any security deposits or guarantees required by the owner in whatever form, remains the sole responsibility of the renter and owner. Primeleasy Ltd. is not responsible for the collection, retention, or refunding of any security deposit or for collecting money owed by the renter to the owner or by the owner to the renter. Primeleasy Ltd. reserves the right to change at any time its policies regarding rental listing fees, commissions and other services fees. Primeleasy Ltd. reserves the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. Primeleasy Ltd. shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service. Primeleasy Ltd. reserves the right to refuse any order you place. Primeleasy Ltd. may, in its sole discretion, limit or cancel quantities rented per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that Primeleasy Ltd. makes a change to or cancels an order, Primeleasy Ltd. may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. Primeleasy Ltd. reserves the right to limit or prohibit orders that, in its sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all transactions made on our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
The current available payment method, for payments to be made through the website, is through Paypal. Calendar Users can check availabilities of service providers or of items for rent by accessing the calendar of the specific service provider or item accordingly. All available time slots will be shown on the calendar. If two users opt to make an appointment or book an item at the same time, the first request is given priority; however, the service provider/owner has total discretion on which reservation to accept. The site contains two sections: an area open to the public and a private area accessible only by members. The public area allows access to all rental and services listings; however, one is not allowed to book or list any items/services. The private area is the part of the site that is accessible only to members after authentication. Members must enter their password to access the private area. The private area allows members to: 1. access their own personal information and details 2. upload and manage rental/services listings 3. make booking requests 4. rate other users or publish feedback on items/service providers
CONDITIONS OF REGISTRATION AND MEMBERSHIP STATUS
Listings can only include text, documents and images that the members decide to upload.
All the items listed for rent or services listings must be included in the appropriate category from the categories available on the website and the owner/service provider is solely responsible for choosing the category in which they will place the listing. For rental listings: all fees must be disclosed in the rental agreement and in the rental listing. Once the rental fee has been declared on the website listing and the item has been reserved, the owner of the item may not change price. The rental agreement is not the responsibility of Primeleasy Ltd., it is an agreement entered into between the renter and the owner of the item. Additional payments related to the rental of an item (such as delivery or maintenance), specific rental conditions or other information in relation to a particular item must be clearly included on the website in the space dedicated to the description of the listed item. When listing an item for rent, the owner is declaring that he/she has the necessary title or permission to rent out the goods listed. If the person posting the listing deceitfully uploads an item to which he/she does not have title or for which he/she does not have permission to rent out, such person will be fully liable and Primeleasy Ltd will not be responsible in any way. The person posting the rental listing is not allowed under any circumstance to publish any contact information within the rental listing. The following is a non-exhaustive list of what is considered to be contact information: the physical location of the rental item, the owner’s address, telephone or mobile number, email and website address and social media pages. Contact information may only be exchanged upon confirmation of the reservation of the item and payment of the fee due to Primeleasy by the person reserving the item. Primeleasy Ltd. does not offer any insurance policies thus neither the owner and neither the renter can hold Primeleasy Ltd. liable for any damages or breakages to the item being rented. It is recommended that members seek advice from insurance professionals for such covers to be provided. All listings: The owner /service provider must always list items and/or services which he/she is in a position to offer and the information presented on the website must not be misleading in any way. Primeleasy Ltd. has made every effort to display as accurately as possible the colours and images of photos displayed on the listing. Primeleasy Ltd. cannot guarantee that your computer monitor’s display of any colour will be accurate. Users and members agree not to ask for any form of financial compensation in relation to the use of the content published on the website ‘Primeleasy’. Primeleasy Ltd. also has the right to monitor, edit, and partially or totally delete any content found in rental or services listings. Primeleasy Ltd. may publish items due to marketing campaigns however will not publish any personal or confidential information. The member guarantees that he or she possesses all the intellectual rights on the content of the rental listings, texts and visual elements. The member also guarantees that he or she possesses the image reproduction rights. Primeleasy Ltd. does not pay any taxes on behalf of the members of the site. Members are solely liable for any taxes resulting from any rental agreement or service provided. Primeleasy Ltd. will not accept responsibility or liability for ensuring that service providers are properly qualified or licensed, as the case may be, to provide the service which they are advertising on the Primeleasy website.
AGREEMENTS & RELATIONSHIPS BETWEEN CUSTOMERS
For the rental of goods through the website, Primeleasy Ltd. provides an optional ‘rental agreement template’ for the convenience of those members posting goods for rental. This template includes information about the transaction such as the security deposit terms, the duration of the rental period, the price of the rental as well as all other information often included in rental agreements. You agree that Primeleasy Ltd. is not responsible for any claims related to use of the rental agreement template provided on the website. Members are free to draft their own rental agreement and it is recommended that members seek professional advice when drafting and/or entering into a rental agreement. Primeleasy does not enter into the agreement between the owner and customer renting the good and is thus not responsible for any part of such agreements.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these terms of service.
Certain content, products and services available via our website may include materials from third parties. Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third party products should be directed to the third party. When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these terms of service. You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product/service listings. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel reservations if any information on the website is inaccurate at any time without prior notice. We undertake no obligation to update, amend or clarify information on the website related to product/service listings, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on the website, should be taken to indicate that all information on the website has been modified or updated. Members posting goods listings on the website hereby declare that they are the legal owners of the item which they posted on the site, or that they have been granted permission by the legal owner of the item to make such posting and rent out the good. If, upon delivery or pick up of the good to/from a customer respectively, a person other than the legal owner of the good delivers/collects the good, such person shall present written consent from the owner of the good upon delivery or pickup respectively.
The owner of the good or the person who has been granted authority by the owner to rent out the good, hereby agrees to post accurate information which correctly represents the item listed for rent. Primeleasy Ltd shall not be held liable by any user or member of the website with regards to the inaccuracy of any information presented by members on listings, including both rental and services listings, found on the website. Any customer renting goods listed on the website hereby agrees that he/she is the custodian of the item rented for the full duration of the contract that implies using and maintaining the item in a careful and responsible manner. The customer will be held liable for any damages he/she causes to the rented item. His/her liability will not exceed the value of the item, as defined hereon unless otherwise stated in the rent agreement.
The customer can neither lend nor sub-let the item without the owner’s express written consent. The customer agrees not to use the item for any illegal purposes or in a manner that is contrary to its intended use, or moral and social standards unless otherwise stated in the rent agreement. The customer is the sole person responsible, apart from the owner, for any damage that the item could cause to the customer renting or a third party. The owner assumes no liability during the rental period for the item rented, in particular regarding its incorrect, imprudent or illegal use unless otherwise stated in the rent agreement. The customer has, and is presumed to have, all the information and skills(licences and legal ) necessary for careful and normal use of the rented item; it is his/her responsibility to supplement his/her knowledge if necessary unless otherwise stated in the rent agreement. In the event that a customer renting an item through the website returns the item to the owner in a bad and/or poorly maintained condition (which cannot be described as the result of normal rental use), requiring special maintenance, he/she will be liable to pay the cost of any required maintenance carried out by a professional specialist. This specialist will be chosen by the owner within a period of 5 working days. In the event that the item is returned late, the customer renting the item shall pay the owner an additional sum equivalent to 20% of the total rental fee, plus the daily cost of renting the item, for each additional day until the item is returned. Furthermore, in the event that the customer does not return the rented item, he/she will be liable to pay the owner the full value of the item as pre-defined in the description of the item shown on the website. The customer renting from the owner/person authorised by owner to rent out the good commits to abide by all regulations of the rental agreement entered into with the latter party. If the item delivered to the customer is not as described the customer is kindly requested to take several photos, provide feedback to the owner and contact us for assistance if needed. If the customer agrees to accept the item anyway, the owner forfeits the right to hold the customer liable for any damages caused to the item rented, unless the damage in question is separate to that previously identified and reported by the customer. Primeleasy shall not be held liable in any way if users renting items or booking services through the website are dissatisfied with the service provided or items rented.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Primeleasy Ltd. does not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Primeleasy Ltd., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. You agree to indemnify, defend and hold harmless Primeleasy Ltd. and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these terms of service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
In the event that any provision of these terms of service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms of service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These terms of service are effective unless and until terminated by either you or us. You may terminate these terms of service at any time by notifying us that you no longer wish to use our services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these terms of service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof). The failure of us to exercise or enforce any right or provision of these terms of service shall not constitute a waiver of such right or provision. These terms of service and any policies or operating rules posted by us on this site or in respect to the service constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the terms of service). Any ambiguities in the interpretation of these terms of service shall not be construed against the drafting party.
DATA COLLECTION AND SECURITY
You are welcome to browse the site without registering. However, if you wish to access any of the site’s services, and list services or items for rent you must register and provide us with personal information. The personal information we collect may include: email address, physical contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers, transactional information based on your activities on the site (such as rental activity, content you generate or that relates to your account) community discussions, forum discussions, chats, dispute resolution, correspondence sent to us, and communications otherwise transmitted through the site, other information from your interaction with our site, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the site, I.P. address and standard web log information, additional information we ask you to submit to authenticate yourself or if we believe you are violating site policies, cookies (to improve navigation by remembering information entered, such as passwords) cookies are generally small temporary files stored on your hard disk and usually remain only for the duration of your session, any optional information requested is clearly indicated as such on the online registration form. Under no circumstances will this information be divulged to a third party or organisation without the express permission of the member concerned. Ratings of owners by the renter (or vice versa) or of the service providers by the customers (or vice versa), including the ratings of items for rent and services posted on the site, are stored to maximize the efficiency of the site and to improve interaction of its members. When you provide us with personal information to complete a transaction, verify your credit card and make a reservation, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by unsubscribing in the account menu. You have the right to access, modify and/or delete data about yourself. To exercise this right, go to your member’s area and modify any personal data. We may combine your information with information we collect from other companies and use it to improve and personalise our services, content and advertising. If any legal cases arise we shall provide any confidential information to law enforcement or other governmental officials, in response to a request relating to a criminal investigation or alleged illegal activity. Your password and email address are the keys to your account. Any act carried out using your password and your e-mail address is entirely your own responsibility. Therefore, for the protection of you, others, and Primeleasy Ltd. You agree not to disclose this information to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify Primeleasy Ltd. and change your password via your member login area. If you receive an e-mail asking you to update information such as passwords, credit card number or alias, do not reply, and contact us via the contact tab. If your password has been given to a third party, you should immediately change it. Any information or data/images present on the website cannot be copied or made use of in contravention of legal requirements or clauses in these terms and conditions. For any more information please do not hesitate to contact us on: firstname.lastname@example.org.